Thinkcloud Online

Effective Date: March 19, 2026

This Privacy Policy describes how Thinkcloud Online ("we," "us," or "our") handles information in connection with our services, including Devraq, Virtual Desktop Infrastructure (VDI), and Calendar (collectively, the "Services").

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## 1. Information We Collect

We may collect the following categories of information when you use our Services:

- Account Information: Name, email address, and credentials needed to access your account.

- Usage Data: Session logs, feature usage statistics, and performance metrics collected to maintain and improve the Services.

- Device & Connection Data: IP address, browser type, and connection details necessary to deliver the virtual desktop experience.

We do not sell your personal information to third parties.

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## 2. How We Use Your Information

We use collected information solely to provide, maintain, and improve the Services; communicate with you about your account or service updates; and ensure security and prevent fraud.

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## 3. Third-Party Application and Operating System Vendors

Our Services deliver virtual desktop environments that may run third-party operating systems (e.g., Windows, Linux distributions) and third-party applications. These third-party vendors operate under their own privacy policies and data collection practices, which are independent of and outside the control of Thinkcloud Online.

By using the Services, you acknowledge and agree that:

- Third-party OS and application vendors may collect telemetry, diagnostics, usage data, or other information through their software, independent of Thinkcloud Online.

- Thinkcloud Online is not responsible for, and expressly disclaims any liability arising from, data collection, processing, or storage conducted by third-party OS or application vendors.

- You are encouraged to review the privacy policies of any third-party software you use within the virtual desktop environment.

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## 4. Indemnification

You agree to indemnify, defend, and hold harmless Thinkcloud Online, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or related to data collection, processing, or handling performed by third-party operating system vendors, application vendors, or any other software running within the virtual desktop environment that is not directly developed or operated by Thinkcloud Online.

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## 5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information under our control. However, no system is completely secure, and we cannot guarantee absolute security.

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## 6. Data Retention

We retain your information only as long as necessary to provide the Services or as required by applicable law. You may request deletion of your account data by contacting us.

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## 7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise any such rights, contact us using the details below.

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## 8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on our website with an updated effective date.

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## 9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Thinkcloud Online

Email: [mentor@thinkcloud.online]

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This policy is provided for informational purposes. You should consult qualified legal counsel to ensure compliance with applicable laws and regulations.